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Welcome to Deals Aqua Kayaks Store! These Terms and Conditions govern your use of our website at aquakayaks.com and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms.

Our Commitment: At Deals Aqua Kayaks Store, we’re passionate about water sports and dedicated to providing top-quality kayaking and paddleboarding gear with exceptional customer service. These terms are designed to create a transparent, fair relationship between us and our valued customers.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and products are intended for customers aged 18+ who participate in water sports activities. By using our site, you confirm you meet this requirement.

1.2 Intellectual Property Rights

All content on aquakayaks.com, including text, images, logos, and product designs, is our property or licensed to us and protected by copyright laws. You may not:

  • Reproduce, distribute, or modify any content without our written permission
  • Use our branding or product names for commercial purposes
  • Reverse engineer any products purchased from our store

1.3 User Responsibilities

When using our website, you agree to:

  • Provide accurate account and order information
  • Not use our site for any illegal or unauthorized purpose
  • Not transmit viruses or harmful code
  • Not attempt to gain unauthorized access to our systems

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our water sports products including:

  • Kayaks and stand-up paddleboards
  • Kayak racks and paddle storage solutions
  • Dry bags and dry boxes
  • Water safety and protection gear

However, slight variations in color or design may occur. Product images are for illustration purposes only.

2.2 Product Use and Safety

Our products are designed for recreational water use. You acknowledge that:

  • Proper safety equipment (life jackets, helmets) should always be used
  • Products should be used in appropriate water conditions for your skill level
  • We are not responsible for injuries resulting from improper use of our products

3. Orders and Payments

3.1 Order Process

When you place an order:

  • You’ll receive an order confirmation email
  • We process orders within 1-2 business days (excluding weekends/holidays)
  • We reserve the right to cancel orders for any reason, including suspected fraud

3.2 Pricing and Payment

All prices are in USD and include applicable taxes unless stated otherwise. We accept:

  • Visa, MasterCard, JCB credit cards
  • PayPal

You authorize us to charge the full amount to your selected payment method at the time of purchase.

3.3 Shipping

We ship worldwide except to some Asian countries and remote areas. Options include:

  • Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, 15-25 business days after shipment

Delivery times are estimates and may vary during peak seasons.

4. Returns and Refunds

4.1 Return Policy

We accept returns within 15 days of delivery if items are:

  • In original condition with packaging
  • Unused (except for defective items)

Non-returnable items: Water safety gear, opened dry bags/boxes (unless defective), custom orders.

4.2 Return Process

  1. Email [email protected] within 15 days of delivery
  2. Include order number, items, reason, and refund/exchange preference
  3. Ship items to: 4694 Lyndon Street, New Castle, US 19720
  4. Refunds processed within 3-5 business days after inspection

Original shipping fees are non-refundable unless the return is our error.

5. Liability and Disputes

5.1 Limitation of Liability

Deals Aqua Kayaks Store is not liable for:

  • Indirect, incidental, or consequential damages
  • Product misuse or modification
  • Delays beyond our reasonable control (natural disasters, strikes, etc.)

5.2 Governing Law

These terms are governed by the laws of the State of Delaware. Any disputes will be resolved in Delaware courts.

6. Changes to These Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

7. Contact Us

For questions about these Terms and Conditions:

Email: [email protected]
Mail: Deals Aqua Kayaks Store, 4694 Lyndon Street, New Castle, US 19720

Thank you for choosing Deals Aqua Kayaks Store! We appreciate your trust in us for your water sports adventures and are committed to making your experience as smooth as paddling through calm waters.